Please note, on our site visit if our technician is unable to access the CenterPoint Energy equipment located on your premise, or determines the problem was caused by your equipment, like a tripped circuit breaker or blown fuse, CenterPoint Energy may charge a fee of $109 to your retail provider, who in turn may charge you. If you haven’t checked your circuit breaker yet, check it first and if you are still experiencing issues, please continue reporting this outage.